Shipping policy
Torque Junkie Shipping Information
Usually, it takes 3–5 business days to process and fulfil an order before it’s shipped. Shipping times then depend on your location. Please see the table below for Torque Junkie's shipping options and estimated delivery timelines.
Please note: Fulfilment times may be longer during peak seasons such as holidays or special events, so we recommend ordering early to ensure your items arrive on time.
Additional shipping FAQs are provided below.
| United States | 7-12 business days |
| United Kingdom | 5-10 business days |
| Canada | 7-12 business days |
| Mexico | 7-12 business days |
| Europe | 7-12 business days |
| Oceania | 7-12 business days |
| Middle East | 7-12 business days |
| JP | 8-15 business days |
| Asia | 7-12 business days |
Remote Area Issue
Delivery to remote areas may take longer, with some locations requiring 2-3 months for shipment. Unfortunately, we cannot guarantee delivery times for remote addresses. To check if your address is considered remote, please visit the shipping company's official website for more details.
Peak Season Delays
During peak sales seasons (e.g., Black Friday, Cyber Monday, Christmas, etc.), shipping times may be extended due to the high volume of packages and limited capacity of shipping companies. Additionally, shipping costs may frequently increase during these periods. We will notify you of any changes on our website and via email, so please stay informed and don’t miss these updates.
We will not refund if the package is shipped to the following countries:
Haiti; Kyrgyzstan; Madagascar; Mauritius; Bangladesh; Nepal; Nicaragua; Swaziland; Jamaica; Zambia; Ecuador; Peru; Bolivia; Chile; Argentina; Uruguay; Egypt; Sudan; Libya; Algeria; Angola; Bahamas; Benin; Belize City; Burundi; Dominican Republic; Gambia; Grenada; Cuba; Palestine; Paraguay; Guatemala; Reunion; The Commonwealth of Puerto Rico; Hawaii; Alaska; Guadeloupe; Martinique; and French Guiana
We cannot ship to the following countries:
Saint Kitts and Nevis; Antigua and Barbuda (member of the Commonwealth of Nations); Toroke; French Polynesia Western Sahara; Palestine; India; Macedonia; Montenegro; Eritrea; Congo (Kinshasa) Svalbard (Norway); Tokelau; Zanzibar (Tanzania); Bouvet Island (Norway) British Indian Ocean Territory; French Southern and Antarctic Territories; Heard Island and McDonald Islands (Australia) Åland Islands; Saint Barthelemy (France)
Wrong Address
If the address you provide is deemed insufficient by the shipping carrier, the shipment will be returned to Torque Junkie, potentially causing delays. To avoid this, please ensure you provide a complete and accurate address when placing your order.
Shipment Lost in Transit
If the carrier tracking shows that your shipment was lost in transit, please contact Torque Junkie within 30 days. We will either send you a replacement item or issue a refund, depending on your preference.
Tax/VAT Issue
As customs duties and tax laws vary by country, it is the buyer's responsibility to comply with local regulations.
If a customer refuses to pay the required taxes or duties upon the order's arrival in the destination country, Torque Junkie will not reship or provide a refund for the order.